Policies

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Raw-Nation™ Privacy Promise

Information Collection and Use

Raw-Nation™ is the sole owner of the information collected on this site. We will not sell, share or rent this information to others in ways different from what is disclosed in this statement.

Email

By entering your email address into our system you are agreeing to receive mailings from us for two possible reasons: (I) Newsletters and updates about company events, new products, etc. (II) Advertisement of specials, discounts, promotions, etc. (III) Advertisement of exclusive specials and discounts offered by corporate partners of Raw Nation. We use the latest security measures to protect against the loss, misuse and alteration of data used by our network. Usage and Sharing We will never sell, share, or rent individual personal information with anyone without your advance written permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information and to contracted service providers for purposes of providing services relating to our communications with you. How Can You Stop Receiving Email From Us? Each email sent contains a very easy and automated way for you to stop receiving email messages from us in the future, or to change your specific interest settings. If you would like to do this, simply follow the links at the bottom of every email message. If you have received unwanted, unsolicited email sent via this system or purporting to be sent via this system, please forward a copy of that email with your comments to rawnation@gmail.com for review. We will look into the matter immediately.

Log Files

We use IP addresses to administer the site, track page views and the click-through activity of links, and gather broad information for internal use. IP addresses are not linked to personally identifiable information.

Links

This Web site contains links to other sites. Please be aware that Raw-Nation™ is not responsible for the privacy practices of these other sites. We encourage Web users to always read the privacy statement of any site that collects personally identifiable information. This privacy statement applies solely to information collected by the Raw-Nation™ web site

Security

Our Web sites are designed with numerous precautions to protect users’ information. Customer information is appropriately protected in-house as well as online.

Sensitive information (such as a credit card account number) is protected by Secure Socket Layer encryption. While on a secure page, such as an order form, the lock icon at the bottom of a Web becomes locked, rather than open (or unlocked) as when the user is simply “surfing” the Web.

For questions about our privacy policy, contact us at support@raw-nation.com

Terms & Conditions

Returns

Pre-Approval Return Policy:
 Please call or send us an email for prior approval before returning our products. No returns accepted without prior approval. Customer pays for return shipping and credit will be given after the product is returned to our warehouse and inspected by our team. Sorry, no refunds after thirty (30) days. Return Policy for Hot Rawks: 
Raw-Nation is committed to our customers. We want you to be satisfied with your order. If, for any reason you are not satisfied when you receive your order, Hot Rawks may be returned if it is unopened and unused for any reason within thirty (30) days.

Please Return items to:

Attention: Raw-Nation Warehouse 6102 Dawn Ridge Trail, Greensboro, NC 27410
General Returns Information: 
Returns credited back to a credit card will be charged a 20% restocking fee.
Opened supplement products are not returnable. If you have a problem with any of our products, please contact us. We will be happy to discuss your options with you.